You might also see this error if you previously upgraded to Windows 11, but the current edition of Windows installed on your device doesn't match the edition of your digital license. You can either enter a valid product key that matches the edition of Windows installed on your device or reinstall the edition of Windows 11 that matches your digital license.
If your device is running Windows 11 Version or later , the Activation troubleshooter can help you install the correct edition of Windows on your device. You might see this error if you entered a product key for a different version or edition of Windows. For example, a product key for the Enterprise edition of Windows 11can't be used to activate Windows 11 Home or Windows 11 Core editions.
Enter a product key that matches the version and edition of Windows installed on your device or buy a new copy of Windows from the Microsoft Store. You might see this error if you're not connected to the internet or your firewall settings are preventing Windows from completing the activation process online. Make sure that you're connected to the internet and your firewall isn't blocking Windows from activating.
If you're still having problems, try to activate Windows by phone. You might see this error if you try to activate a device that is already in the process of activation. Your device should be activated after the first request is completed. If the activation server is temporarily unavailable, your copy of Windows will automatically be activated when the service comes back online. You might see this error if the product key has already been used on another device, or it's being used on more devices than the Microsoft Software License Terms allow.
To fix the problem, buy a product key for each one of your devices to activate Windows on them. Select Go to Microsoft Store , then follow the instructions to buy Windows If you don't see Go to Microsoft Store on the Activation page, contact your organization's support person. If you made a substantial hardware changes to your device such as replacing the motherboard and you have a valid product key, try to activate Windows by phone.
For more info about reactivating Windows 11 Version or later after a hardware change, see Reactivating Windows after a hardware change. You might see this error if you entered a product key for the Enterprise edition of Windows to activate Windows 11 Home or Windows 11 Pro. Enter a product key that matches the edition of Windows on your device. This error occurs when a Volume License a license that was bought from Microsoft by an organization to install Windows on multiple devices was used on more devices than the Microsoft Software License Terms allow.
To fix the problem, you might need to use a different product key to activate Windows on your device. Contact your organization's support person for more info. Try entering a product key that matches the edition of Windows on your device.
Or, you might see this error if you're trying to activate your work device but aren't connected to your workplace's network. If you're connected to your work network and still see this error, you might need to change the network settings. If your organization doesn't have a support person, you might need to enter your product key again:. Select Change product key , and then type your character product key.
You might be asked for an admin password or to confirm your choice. You might see this error if the date and time for the device is incorrect, or Windows has trouble connecting to the online activation service and can't verify your product key. Verify date and time in Settings. In the search box on the taskbar, type network troubleshooter , then select Identify and repair network problems from the list of results. If the network troubleshooter didn't find any problems with your network connection, try restarting your device to see if that fixes the problem.
You might see this error after installing third-party software that changed system files. Windows activation needs certain system files to complete activation. You can try to restore the system files back to an earlier point in time.
This removes any software you installed after that point in time without affecting your personal files. For more info, see the section about how to restore from a system restore point in Recovery options in Windows. For more info about the troubleshooter, see Using the Activation troubleshooter.
If this doesn't work, you might need to reset your device. For more info, see the section in Recovery options in Windows. An error occurred with our activation server or licensing service. If the Microsoft Store app shows there was a problem, select Try again.
When activation is completed and you receive the following message, click OK. You have successfully activated your copy of Windows. Click Validate Windows button. Run the tool, click continue to copy the result of the diagnostic then please reply here by posting the result. Sign in. United States English. Ask a question. Quick access. Windows can also be activated with a phone call. You can also talk to a real person, which is useful if the activation process is failing.
For example, if you swap out multiple components on your PC at the same time, you may have to go through the activation process.
The OEM Activation feature helps ensure that most people will never have to deal with Windows activation. When you buy a PC with Windows preinstalled, Windows automatically activates over the Internet using the OEM original equipment manufacturer product key. You can replace much of the hardware in the computer without triggering a reactivation. The OEM activation process only works when you use the copy of Windows that came with your computer or restore that original copy of Windows.
Different things happen on different versions of Windows when activation fails or when you exceed the grace period without performing Windows Activation. On Windows XP, the operating system will be unusable after 30 days or if activation fails.
In some cases, Windows XP seems to have a 60 day grace period instead. The desktop background may also turn black. Only critical updates and security patches can be downloaded from Windows Update, and Windows will regularly remind you to fix the problem and activate your operating system. Luckily, Windows will still be usable. There is no grace period on Windows 8. Thankfully, the penalties for not activating Windows have become less harsh in modern versions of Windows.
Microsoft just wants to bug you into using a legitimate version of Windows and buying a legitimate product key. This feature also prevents smaller computer manufacturers from installing pirated copies of Windows on their PCs and selling them to unsuspecting buyers. If Microsoft took down the activation servers, this would be a problem. Those old copies of Windows XP will continue to work, install, and activate normally.
In the future, other versions of Windows should continue to activate even after Microsoft ends support for them. If you've received an error code and nothing here helped, see Get help with Windows activation errors.
If you need additional help reactivating Windows on your device, contact customer support. Activate Windows. Find your Windows product key. If you're unable to activate Windows 10, the Activation troubleshooter could help.
The Troubleshoot option is available only if your copy of Windows 10 Version or later isn't activated. Read the instructions on how to use the tool to create installation media for Windows 10 Home and how to do a clean installation. During setup for Windows 10 Home, you'll be asked to enter a product key. Because you already have a digital license for Windows 10 Home, you can skip this step and continue with the installation.
A Windows 10 digital license is associated with your device. For help resolving this issue, see Reactivating Windows 10 after a hardware change. Activate Windows Windows 10 More Open Troubleshoot settings You must be signed in as an administrator to use this option. You have a digital license for Windows 11 Pro, but Windows 11 Home is installed. To activate using your digital license, you'll need to upgrade to Windows 11 Pro: Save your work and close any open apps.
In the troubleshooter, select Upgrade to Windows 11 Pro. You have a digital license for Windows 11 Home, but Windows 11 Pro is installed.
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