Express tax program trouble

The ability to electronically file your federal and state taxes may be the nearest thing to pleasant in the whole taxpaying experience, except for getting a refund. To e-file your taxes, you need some form of tax software. You have many choices, including some free tools usually just for federal taxes as well as shareware e-filing tools and on and up to major personal finance and accounting packages, some of which might cost more than your tax bill.

RT Software's Express Tax Refund is typical of tools offering one-stop e-filing, with a secure, Web-integrated interface and functionality, step-by-step operation, and various pricing options for extra capabilities. The program's frame and left-side menu buttons rendered cleanly, but the embedded Internet Explorer main view failed to load. We verified our Internet connection, security software, Web browsers, and other possible obstacles, but Express Tax Refund's central window still showed an IE error message, even though IE worked normally.

Closing and reopening the program produced a runtime error message. It's possible the site that the program links to might have been down, though the developer's site worked fine. But we tried it in two different Windows 7 installations over an extended period of time, and each time the Web app crashed, though the developer's Web site remained accessible in IE and other browsers.

With so many alternatives available, we certainly don't recommend expending a lot of effort trying to make Express Tax Refund work, unless you have a special reason to use it. And we can't really recommend Express Tax Refund under the circumstances, either.

But other users have done so in the past, with few complaints, so perhaps the best course is to include it in your evaluations, if it sounds like a good fit to your needs. It's free to try, so no worries there.

File your federal and state tax returns online without any other additional products. Express Tax Refund allows you to e-file your tax return and get your tax refund faster. Free YouTube Downloader. IObit Uninstaller. Internet Download Manager. Advanced SystemCare Free. VLC Media Player. MacX YouTube Downloader. Last year I needed to call the help line and the help and service given was excellent!

Im most appreciative that you took the time to call me to clarify and re-file when there was an inconsistency between IRS instructions and the initial IRS rejection of our return.

Glad we could straighten it out in real time. This is the second year I have used the software and it was easier to use than last year. Also the use of indicators where it was necessary to use schedules was helpful.

The third year will probably be easier. Today our world is dealing with an issue on an unprecedented scale. At this time, we believe it is our role to prioritize the health and well-being of our employees and clients while also playing a responsible role in supporting local and federal health officials and government leaders as they work to contain the virus.

As our software is developed in-house, please rest assured that your security and information are fully protected. We have developed additional protocols to allow our team to serve our clients without interruption, regardless of location, as we work remotely during this time.

We appreciate your understanding and we look forward to continuing to serve you. For now, we ask that you join us in following all current CDC guidelines regarding social distancing, hand washing, and self-isolation. This means we are guaranteed to transmit your forms directly, in the ideal format for the IRS to process and accept. We are now accepting Forms for the Tax Year.

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